System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Soprano Asia Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Soprano Asia Messaging Platform.

Reference: PCR-7319

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 14/05/2026 - 03:00 PHT

Maintenance end time: 14/05/2026 - 07:00 PHT

Impact: No service impact expected.

We will email you at the beginning and end of the maintenance period.

Notifications

Thursday 23rd May 2024

No incidents reported

Wednesday 22nd May 2024

No incidents reported

Tuesday 21st May 2024

No incidents reported

Monday 20th May 2024

No incidents reported

Sunday 19th May 2024

No incidents reported

Saturday 18th May 2024

Soprano Asia Messaging Platform - Notice of Planned Service Maintenance - FINAL

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Soprano Asia Messaging Platform.

Maintenance start time: 03:26 PHT

Maintenance end time: 04:16 PHT

Impact: 50 minutes of unexpected downtime

Soprano Asia Messaging Platform - Notice of Planned Service Maintenance - START

Dear Customer,

We are writing to inform you that the maintenance work on Soprano Asia Messaging Platform is about to start. Our team will notify you after the work has been completed.

PCR- 5839 Maintenance start time: 18/05/2024 - 03:00 SGT Maintenance end time: 18/05/2024 06:00 SGT Impact: 10-minute service interruption in the first half hour

Soprano Asia Messaging Platform - Notice of Planned Service Maintenance, scheduled 1 year ago

Dear Customer,

We are writing to inform you that we will be conducting Business Continuity Plan testing on the Soprano Asia Messaging Platform.

Reference: [PCR-5839]

Description: BCP Failover [Step 1 of 2]

Maintenance start time: 18/05/2024 - 03:00 SGT

Maintenance end time: 18/05/2024 06:00 SGT

Impact: 10-minute service interruption in the first half hour

We will email you at the beginning and end of the maintenance period.

Friday 17th May 2024

No incidents reported