System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Wednesday 3rd July 2024

Soprano Asia Messaging Platform - Notice of Planned Service Maintenance, scheduled 1 year ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Soprano Asia Messaging Platform.

Reference: PCR-5967

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 03/07/2024 - 03:00 (GMT+8)

Maintenance end time: 03/07/2024 - 07:00 (GMT+8)

Impact: No service impact

We will email you at the beginning and end of the maintenance period.

Sunday 23rd June 2024

No incidents reported

Saturday 22nd June 2024

No incidents reported

Friday 21st June 2024

No incidents reported

Thursday 20th June 2024

No incidents reported

Wednesday 19th June 2024

No incidents reported

Tuesday 18th June 2024

Soprano Asia Messaging Platform - Notice of Emergency Maintenance - FINAL, scheduled 1 year ago

Dear Customer,

We are writing to inform you that we have completed the emergency maintenance work on Soprano Asia Messaging Platform.

Maintenance start time: 18/06/2024 - 03:00 GMT+8

Maintenance end time: 18/06/2024 - 04:00 GMT+8

Impact: SMPP Customers may experience disconnection. NO action is required for customers with automatic rebind process, otherwise, manual reconnection maybe needed.

Soprano Asia Messaging Platform - Notice of Emergency Maintenance - START, scheduled 1 year ago

Dear Customer,

We are writing to inform you that the emergency maintenance work on Soprano Asia Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Monday 17th June 2024

No incidents reported