System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Soprano Asia Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Soprano Asia Messaging Platform.

Reference: PCR-7319

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 14/05/2026 - 03:00 PHT

Maintenance end time: 14/05/2026 - 07:00 PHT

Impact: No service impact expected.

We will email you at the beginning and end of the maintenance period.

Notifications

Wednesday 26th March 2025

No incidents reported

Tuesday 25th March 2025

Soprano Asia Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 1 year ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Soprano Asia Messaging Platform. 



Maintenance Start time: 25/03/2025 - 3:00 am SGT




Maintenance End time: 25/03/2025 - 6:00 am SGT


 Impact: Messages delayed < 60 seconds

Soprano Asia Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 1 year ago

Dear Customer,

We are writing to inform you that the maintenance work on Soprano Asia Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Monday 24th March 2025

No incidents reported

Sunday 23rd March 2025

No incidents reported

Saturday 22nd March 2025

Soprano Asia Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 1 year ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Soprano Asia Messaging Platform.

Maintenance start time: 22/03/2025 - 3:00 AM SGT

Maintenance end time: 22/03/2025 - 6:00 AM SGT

Impact: Outage with a total of 7 minutes.

Soprano Asia Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 1 year ago

Dear Customer,

We are writing to inform you that the maintenance work on Soprano Asia Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Friday 21st March 2025

No incidents reported

Thursday 20th March 2025

No incidents reported