System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Thursday 23rd October 2025

Soprano Asia Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 1 month ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Soprano Asia Messaging Platform.

Maintenance start time: 23/10/2025 - 03:00 SGT

Maintenance end time: 23/10/2025 - 04:17 SGT

Impact: N/A

Soprano Asia Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 1 month ago

Dear Customer,

We are writing to inform you that the maintenance work on Soprano Asia Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Wednesday 22nd October 2025

No incidents reported

Tuesday 21st October 2025

No incidents reported

Monday 20th October 2025

No incidents reported

Sunday 19th October 2025

Soprano Asia Messaging Platform - Notice of Service Impacting Issue

Dear Customer,

Please be informed that there was an incident impacting the operation of the Soprano Asia Messaging Platform which lasted for a brief period. It specifically impacted the Enterprise Smart Messaging Suite platform. The issue was promptly mitigated, and services were fully restored within minutes.

Event description: Service Incident.

Impacted Services: All services including portal access and API.

Start time: 19/10/2025 - 03:11 SGT GMT+8 (18/10/2025 19:11 UTC)

End time: 19/10/2025 - 03:23 SGT GMT+8 (18/10/2025 19:23 UTC)

Saturday 18th October 2025

No incidents reported

Friday 17th October 2025

No incidents reported

Thursday 16th October 2025

No incidents reported