Dear Customer,
We are currently experiencing a service issue with Soprano Asia Messaging Platform.
Event description: We observed intermittent disconnection towards Network connection impacting SMS delivery.
Impacted Services: SMS processing delay
Start time: 11/07/2025 - 22:28 GMT+8
Recovered around 23:35 GMT+8 and observed again around 23:53 GMT+8
Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
