Monday 11th August 2025

Soprano Asia Messaging Platform - Notice of Planned Service Maintenance, scheduled 7 months ago

Dear Customer,

We are writing to inform you that the Planned Service Maintenance on the Soprano Asia Messaging Platform has been rescheduled. Below are the new details.

Reference: PCR-6637

Description: 1 of 2 BCP Failover.

Maintenance start time: Saturday, 23/08/2025 - 03:00 GMT+8

Maintenance end time: Saturday, 23/08/2025 - 07:00 GMT+8

Impact: Estimated 10-15 minutes outage in the first hour.

We will email you at the beginning and end of the maintenance period.