Dear Customer,
We would like to inform that the root cause of the fault on Soprano Asia Messaging Platform has been identified and addressed. Full service functionality has been restored, and we are currently monitoring the platform to ensure continued stability following the event.
Event description: Service Issue
Impacted Services: SMS OTP
Start time: 21/08/2025 - 08:01 PHT
End time: 21/08/2025 - 10:40 PHT
We appreciate your patience and understanding during this time.
