Thursday 9th October 2025

Soprano Asia Messaging Platform - Notice of Planned Service Maintenance, scheduled 1 month ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Soprano Asia Messaging Platform.

Reference: PCR-6919

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 23/10/2025 - 03:00 PHT

Maintenance end time: 23/10/2025 - 08:00 PHT

Impact: No impacted services expected.

We will email you at the beginning and end of the maintenance period.