System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Soprano Design Platform

Soprano Design Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

Soprano Design Platform Support Center

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Notifications

Sunday 13th July 2025

No incidents reported

Saturday 12th July 2025

API: SMPP Soprano Asia Messaging Platform - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the issue on Soprano Asia Messaging Platform has been restored

Event description: Service Issue

Impacted Services: OTP SMS

Start time: 11/07/2025 - 22:28 GMT+8

End time: 12/07/2025 - 00:16 GMT+8

Friday 11th July 2025

API: SMPP Soprano Asia Messaging Platform - Notice of Service Impacting Issue

Dear Customer,

We are currently experiencing a service issue with Soprano Asia Messaging Platform.

Event description: We observed intermittent disconnection towards Network connection impacting SMS delivery.

Impacted Services: SMS processing delay

Start time: 11/07/2025 - 22:28 GMT+8

Recovered around 23:35 GMT+8 and observed again around 23:53 GMT+8

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

Thursday 10th July 2025

No incidents reported

Wednesday 9th July 2025

No incidents reported

Tuesday 8th July 2025

No incidents reported

Monday 7th July 2025

No incidents reported