System Status

Welcome to the Soprano Design Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Tuesday 26th August 2025

Soprano Asia Messaging Platform - Notice of Planned Service Maintenance, scheduled 7 months ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Soprano Asia Messaging Platform.

Reference: PCR-6637

Description: 2 of 2 BCP Failback.

Maintenance start time: Tuesday, 26/08/2025 - 03:00 GMT+8

Maintenance end time: Tuesday, 26/08/2025 - 07:00 GMT+8

Impact: Estimated 10-15 minutes outage in the first hour.

We will email you at the beginning and end of the maintenance period.

Saturday 23rd August 2025

Soprano Asia Messaging Platform - Notice of Planned Service Maintenance, scheduled 7 months ago

Dear Customer,

We are writing to inform you that the Planned Service Maintenance on the Soprano Asia Messaging Platform has been rescheduled. Below are the new details.

Reference: PCR-6637

Description: 1 of 2 BCP Failover.

Maintenance start time: Saturday, 23/08/2025 - 03:00 GMT+8

Maintenance end time: Saturday, 23/08/2025 - 07:00 GMT+8

Impact: Estimated 10-15 minutes outage in the first hour.

We will email you at the beginning and end of the maintenance period.

Sunday 17th August 2025

No incidents reported

Saturday 16th August 2025

No incidents reported

Friday 15th August 2025

No incidents reported

Thursday 14th August 2025

No incidents reported

Wednesday 13th August 2025

No incidents reported

Tuesday 12th August 2025

No incidents reported

Monday 11th August 2025

No incidents reported